About who we are

Serving the Communities of both Massachusetts & Connecticut since 1985

Learn about our history

Fletcher Sewer & Drain was started in 1985 by James A. Fletcher as a one-man operation. In 1996 he partnered with his friends Joe and Teri Marinello. With the passing of Joe in 2004 and Jim in 2009, the company is now a Woman-owned company. Teri maintains a family-oriented and highly professional crew of service technicians who are trained and ready to meet your needs.

As the business has grown, we have been consistent in meeting the needs of both our residential and commercial customers. We pride ourselves on our service to the community, and our mission is to be the single most reliable company you can turn to when faced with an emergency drain line backup. We also pride ourselves on keeping up with all the latest technology; from high pressure sewer hydrojetters, to the newest and most high-tech camera inspection equipment.

Owner

Teri-Eileen Marinello-Mazur

Teri has not only taken the service industry in which we operate to new levels of customer service & satisfaction – she has also fostered an ideology around not just what we do – but how we do it. With an emphasis on treating the customer as if we were working in her very own home in attention to doing everything we can to leave our customers with a smile.

Fletcher Sewer & Drain continues to grow alongside the community in which we operate.

IT Dept Manager and CCTV Survey Division I Manager

Joe Marinello

Joe manages everything from customer and vendor documentation, communication with company & customer representatives, and project research to IT networking, graphic design, and resources for information as well as materials. An example of the classic ‘Jack of all Trades’, Joe fills various important roles within the company whenever the need for such arises. Joe has been with Fletcher Sewer and Drain Inc., since 2007 and looks forward to many years ahead.

Pump Installation & Repair manager, and CCTV Survey Division II Manager

Tony Marinello

Tony is at the forefront of video inspection technology, managing and running our powerful CCTV Inspection Division. With Certified P.A.C.P. Notation and a wealth of experience on both household and municipal drainage systems, Tony provides large property managers, small towns, and even large cities with invaluable information about their drain line infrastructure. With vehicles equipped with the latest technology & remote-controlled robotic tractor camera systems, Tony provides an expert assessment when needed most. Tony has also been with the company since 2007 and is looking forward to many years ahead.

Crew Chief, and Drain Line & Septic Services Division Manager

D.J. Marinello

D.J. has worked, for nearly a decade, in every situation and on every drainage issue one could imagine. As our Senior Technician, he manages not only the workforce personnel, but the tools, techniques, and know-how used to make our problem-solving capabilities & customer satisfaction second to none. D.J. doesn’t just train our crew, he continues to help them adapt to the latest technologies and procedures of the industry while being at the forefront of development progress himself. We are lucky to have had  D.J. on our team here since 2007, safe to say longevity  is no issue when it comes to the employees of Fletcher Sewer and Drain, Inc.! 

Reggie “Rt” Trust
Reggie “Rt” Trust
2023-04-08
Called Fletcher in a fluster. Suspected a clog or busted pipe. Tony and AJ were informative and helpful in detecting the issue. I always appreciate when the guys share some info with me.
Josh of all trades Gendron
Josh of all trades Gendron
2023-03-29
I have been using fletcher over a decade. I run a Mobil home park and everytime I run into trouble Dave does whatever he can to get his guys out to get our systems up and running. Today I had them come out and unclog a main before it went to the city, john and AJ did a great job hydrojetting all my lines restoring my parks system. I'm very grateful for everything they do for me and my co.pany. thanks guys
Tracy Cecchetelli
Tracy Cecchetelli
2023-03-27
Great response time on a Sunday! Bernard was very professional and a genuinely nice person.
Glen
Glen
2023-02-19
I called them with an emergency , my main was clogged. The tech showed up the next day and was was very personable, showed me exactly what he was doing and I even got to see video of the pipe and the process to clean it. Most service people I have run into don't like their jobs. This employee showed great pride in his work. Very thorough! I will choose Fletcher for all my needs going forward. Their customer service is #1 and their price was very reasonable.
Edna Guertin
Edna Guertin
2023-02-09
Great service, great price for septic pumping. D.J. was knowledgeable and professional. He even scheduled a reminder in 2 years so I don't have a full tank again. Thank you!
Mark Iodice
Mark Iodice
2023-02-07
Great group of guys, knowledgeable and professional
Nathan Pearce
Nathan Pearce
2023-01-28
Zach & the team at Fletcher bailed us out same day! We called Fletcher Sewer & Drain's Springfield number around 9am one morning this week, after having noticed a backup in some pipes upstairs. Zach called us back later that same day, and said he could make it in around 20 minutes! He arrived promptly, listened to myself and my wife as we explained the issue, and then asked us very wise questions to understand the house and its probable piping arrangement before he EVER got a tool out to inspect the problem. Zach worked diligently to identify and clear the blockage, and taught us more about the houses' piping, and what likely caused the issue in the first place. He left us with a cleared pipe, proven improved drainage flow from the areas in question, and two very happy homeowners who knew more after he left than they did when he arrived. Zach & Fletcher deserve praise, and I thank them for operating a business in such a manner. I will be returning should we ever need similar services again & recommending Fletcher Sewer & Drain whenever I can. I hope your management read this review Zach!
Migdalia Concepcion
Migdalia Concepcion
2023-01-26
prompt,professional and precise. Bernard showed up and showed out,took care of business from the minute he was on the clock and got it done 5 ⭐.
Christopher M. Trotta
Christopher M. Trotta
2023-01-09
Prompt, friendly service. Reasonable rates too!