Highly recommend! We had a septic backup (so gross) the night before we were going to head out for vacation. Our regular septic company couldn’t come and said it sounded... read more like a clog. We lucked out calling Fletcher - they were so professional and positive and were able to come out right away. The technician was amazing - so knowledgeable, efficient and prepared. He scoped and diagnosed the issue, cleared the clog, tested it, then made plan for clearing out the septic. Saved our vacation and my sanity. So grateful.

I called on a Friday night with a main drain back up. They called me back within 30 minutes and set up a time for Saturday to come out. I... read more found them to be very responsive to my needs. DJ showed up on time and was very professional and knowledgeable. He cleared our line and was able to show me and explain the process. I would definitely use them again and recommend them to any of my family and friends…

On time honest hard working tradesmen. Dont fall for Roto Routers tatics. Fair price from a reputable company.

Called Fletcher in a fluster. Suspected a clog or busted pipe. Tony and AJ were informative and helpful in detecting the issue. I always appreciate when the... read more guys share some info with me.

I have been using fletcher over a decade. I run a Mobil home park and everytime I run into trouble Dave does whatever he can to get his guys... read more out to get our systems up and running. Today I had them come out and unclog a main before it went to the city, john and AJ did a great job hydrojetting all my lines restoring my parks system. I'm very grateful for everything they do for me and my co.pany. thanks guys

Great response time on a Sunday! Bernard was very professional and a genuinely nice person.

I called them with an emergency , my main was clogged. The tech showed up the next day and was was very personable, showed me exactly what he was doing... read more and I even got to see video of the pipe and the process to clean it. Most service people I have run into don't like their jobs. This employee showed great pride in his work. Very thorough! I will choose Fletcher for all my needs going forward. Their customer service is #1 and their price was very reasonable.

Great service, great price for septic pumping. D.J. was knowledgeable and professional. He even scheduled a reminder in 2 years so I don't have a full tank again. Thank you!

Great group of guys, knowledgeable and professional

Zach & the team at Fletcher bailed us out same day! We called Fletcher Sewer & Drain's Springfield number around 9am one morning this week, after having noticed a... read more backup in some pipes upstairs. Zach called us back later that same day, and said he could make it in around 20 minutes! He arrived promptly, listened to myself and my wife as we explained the issue, and then asked us very wise questions to understand the house and its probable piping arrangement before he EVER got a tool out to inspect the problem. Zach worked diligently to identify and clear the blockage, and taught us more about the houses' piping, and what likely caused the issue in the first place. He left us with a cleared pipe, proven improved drainage flow from the areas in question, and two very happy homeowners who knew more after he left than they did when he arrived. Zach & Fletcher deserve praise, and I thank them for operating a business in such a manner. I will be returning should we ever need similar services again & recommending Fletcher Sewer & Drain whenever I can. I hope your management read this review Zach!

prompt,professional and precise. Bernard showed up and showed out,took care of business from the minute he was on the clock and got it done 5 ⭐.

Prompt, friendly service. Reasonable rates too!

DJ and his service team are top notch!!! Highly recommend!!!!

I had the hardest time finding a "Plumber". Then I saw a Fletcher commercial on TV that said they handle all Drain problems, so I called. They gave me and... read more estimate over the phone, were there ON TIME, the next day... they assessed the problem, fixed it fast and the cost was lower than I expected. They're not "Plumbers" but I would definitely call them again for any sewer or drain issue.

Came out last minute and saved me after hours! Fixed our issue and gave us sound advice. Highly recommended.

Great experience with this company. Called and they responded back very quickly. Two plumbers sent out did a great job. Prior to calling Fletcher, another company l called wanted... read more to charge me more just to make a house visit and give a quote. It didn’t even include the repair charge! The price from Fletcher was more than reasonable. I’m very satisfied with their prompt service and will definitely use them again.

Used them twice and had two different professional workers who went above and beyond. Every business needs workers like this company has.

I just wanted to take a minute to say how happy I was with Fletcher's service. I am a new homeowner so when I saw water coming up through... read more an out of service basement toilet and sink after doing laundry I panicked. My father was familiar with Fletcher and their service so they were the first we thought to call after hours on a Tuesday. They were willing to come out that evening at 9pm but arrangements were made for someone to check it out first thing in the morning instead. Steve arrived exactly when he said he would. Turns out there were tree roots messing everything up. He took care of those, suggested a maintenance call to check on regrowth in 18 months and was on his way in a little over an hour. This company made my first issue as a homeowner as easy as possible and I can not recommend them enough. Thanks Again!

Quick service and thorough.

I can't say enough about the service we received to clean the roots out of the sewer drain. From the customer service from Fletcher especially Steven who went above and... read more beyond to clear the drain. He was knowledgeable, curteous and friendly. If the other technicians at Fletchers are like Steven they can't go wrong.I will highly recommend Fletcher Sewer and Drain.

I had a major immediate problem with my drains , called Fletcher this morning to clean them out, they came same day..they were easy to deal with, friendly, and Jeff,... read more the technician did a terrific job..knew what he was doing, efficient, and most importantly his demeanor and friendliness.. explained everything and can't praise him enough.. Fletcher fortunate to have him.. I highly recommend Fletcher if you need residential work.. would use them again

We had a sewer backup due to tree roots growing in our pipes. I called the company and within 1/2 hour got a call back with the time. They came... read more same day and took care of the problem by cutting back the roots in the pipes. They also provided information on ongoing preventative maintenance both short term and long term. I was very happy with their responsiveness and professionalism. Also, they were definitely cheaper than Roto Rooter who we used 6 years ago for the same problem. We will be using this company again for continued maintenance of the issue!

Prompt return of my call, very professional telephone business conducted; technicians called first, and they were prompt, friendly, professional and competent. Very good experience with this company.

These guys are awesome! Had an off-hours issue with my sewer line being clogged. Gave Fletcher a call on a Sunday night and they offered to come out... read more immediately to fix the problem but I decided to go with Monday since we had a working bathroom downstairs. They gave me a time and Danie came out exactly the time that was given to me. I cannot emphasize how professional and friendly he was! He explained to me (with video) what was going on and within ½ hour he fixed the problem (and cleaned up thoroughly). I recommend these guys with COMPLETE confidence and would, without hesitation, call on them again to do any of my plumbing tasks. Thank-you again!

I had the pleasure of having John come out and clean my main sewer drain pipe. You couldn't have asked for a more professional, nice, and helpful person. Unfortunately, I... read more had a bigger problem. He not only showed me live video of the pipe damage, he gave me a usb with the video on it. Explained everything that's going on. I would highly recommend Fletcher Sewer and Drain for all your services.

I had an emergency at my home after hours, I called the service line and was greeted by a wonderfully pleasant lady. She answered my questions, was able to assure... read more me that the problem would be handled and let me know a service technician would call me back soon. And she was on point. I was called back shortly. Patrick was fantastic, professional, made me feel at ease about the situation. He was able to get here within an hour or so no less! Fixed the problem. Let me know of an additional problem that will need to be addressed within the year. And even as after hours pricing it was very reasonable. I will be sticking with them, they really impressed me.

We had a draining problem,they came out the same day I called and cleared the drain within about an hour..The young men were courteous and polite.