About who we are

Serving the Communities of both Massachusetts & Connecticut since 1985

Learn about our history

Fletcher Sewer & Drain was started in 1985 by James A. Fletcher as a one-man operation. It evolved into a partnership with Teri and Joe Marinello in 1996 but with the passing of her late husband and business partner, Jim, it is now a woman run company. Teri maintains a family-oriented and highly professional crew of service technicians who are trained and ready to meet your needs.

As the business has grown, we have been consistent in meeting the needs of both our residential and commercial customers. We pride ourselves on our service to the community, and our mission is to be the single most reliable company you can turn to when faced with an emergency drain line backup.

We also pride ourselves on keeping up with all the latest technology; from high pressure sewer hydrojetters, to the newest and most high-tech camera inspection equipment.

Our Services

At Fletcher Sewer and Drain, our top priority is to ensure that your commercial or residential septic and drain line systems are functioning at peak efficiency to maintain a healthy and safe environment. We offer an extensive range of services in Western Massachusetts, including line drainage, septic blockage clearance, preventive maintenance,  and sewer and drain camera inspections.

At Fletcher Sewer and Drain, we are committed to delivering excellent customer service. Contact us today to set up an appointment for any of our services and experience peace of mind knowing your septic and drain line systems are in top-notch shape.

Check out what others had to say about Fletcher Sewer & Drain!

Visit our reviews page to see more.

  • Called Fletcher after being referred to them by our plumber due to a slow draining sink. The technician Bernard arrived a few hours later and was great. He did a... read more

    nathaniel cook Avatar nathaniel cook
    September 6, 2023

    Absolutely recommend! We had Justin come out from Fletcher for a septic clog the same day we called. He was fantastic in explaining and showing us the issue and our... read more

    Jessica Schoendorf Avatar Jessica Schoendorf
    August 30, 2023

    DJ did an excellent job troubleshooting our sub pump issue. Friendly, professional and very reasonable price. Will definitely use Fletchers again and also recommend them!

    David Zellmer Avatar David Zellmer
    July 26, 2023
  • Highly recommend! We had a septic backup (so gross) the night before we were going to head out for vacation. Our regular septic company couldn’t come and said it sounded... read more

    Kara Knott Avatar Kara Knott
    July 5, 2023

    I called on a Friday night with a main drain back up. They called me back within 30 minutes and set up a time for Saturday to come out. I... read more

    Walter Peacey Avatar Walter Peacey
    June 12, 2023

    On time honest hard working tradesmen. Dont fall for Roto Routers tatics. Fair price from a reputable company.

    Steven Polaski Avatar Steven Polaski
    May 12, 2023
  • Called Fletcher in a fluster. Suspected a clog or busted pipe. Tony and AJ were informative and helpful in detecting the issue. I always appreciate when the... read more

    Reggie “Rt” Trust Avatar Reggie “Rt” Trust
    April 12, 2023

    I have been using fletcher over a decade. I run a Mobil home park and everytime I run into trouble Dave does whatever he can to get his guys... read more

    Josh of all trades Gendron Avatar Josh of all trades Gendron
    April 12, 2023

    Great response time on a Sunday! Bernard was very professional and a genuinely nice person.

    Tracy Cecchetelli Avatar Tracy Cecchetelli
    April 12, 2023
  • I called them with an emergency , my main was clogged. The tech showed up the next day and was was very personable, showed me exactly what he was doing... read more

    Glen Avatar Glen
    March 12, 2023

    Great service, great price for septic pumping. D.J. was knowledgeable and professional. He even scheduled a reminder in 2 years so I don't have a full tank again. Thank you!

    Edna Guertin Avatar Edna Guertin
    February 12, 2023

    Great group of guys, knowledgeable and professional

    Mark Iodice Avatar Mark Iodice
    February 12, 2023
  • Zach & the team at Fletcher bailed us out same day! We called Fletcher Sewer & Drain's Springfield number around 9am one morning this week, after having noticed a... read more

    Nathan Pearce Avatar Nathan Pearce
    February 12, 2023

    prompt,professional and precise. Bernard showed up and showed out,took care of business from the minute he was on the clock and got it done 5 ⭐.

    Migdalia Concepcion Avatar Migdalia Concepcion
    February 12, 2023

    Prompt, friendly service. Reasonable rates too!

    Christopher M. Trotta Avatar Christopher M. Trotta
    January 12, 2023
  • DJ and his service team are top notch!!! Highly recommend!!!!

    Jay Hoynoski Avatar Jay Hoynoski
    January 12, 2023

    I had the hardest time finding a "Plumber". Then I saw a Fletcher commercial on TV that said they handle all Drain problems, so I called. They gave me and... read more

    Phillip Anthony Avatar Phillip Anthony
    January 12, 2023

    Came out last minute and saved me after hours! Fixed our issue and gave us sound advice. Highly recommended.

    Jay Brooks (BrooxC) Avatar Jay Brooks (BrooxC)
    December 12, 2022
  • Great experience with this company. Called and they responded back very quickly. Two plumbers sent out did a great job. Prior to calling Fletcher, another company l called wanted... read more

    michelle denault Avatar michelle denault
    August 31, 2022

    Used them twice and had two different professional workers who went above and beyond. Every business needs workers like this company has.

    A-Zap Pest Control Avatar A-Zap Pest Control
    August 31, 2022

    I just wanted to take a minute to say how happy I was with Fletcher's service. I am a new homeowner so when I saw water coming up through... read more

    leslie topor Avatar leslie topor
    August 12, 2022
  • Quick service and thorough.

    Ednik Avatar Ednik
    August 12, 2022

    I can't say enough about the service we received to clean the roots out of the sewer drain. From the customer service from Fletcher especially Steven who went above and... read more

    t d Avatar t d
    August 12, 2022

    I had a major immediate problem with my drains , called Fletcher this morning to clean them out, they came same day..they were easy to deal with, friendly, and Jeff,... read more

    Robert Smith Avatar Robert Smith
    August 12, 2022
  • We had a sewer backup due to tree roots growing in our pipes. I called the company and within 1/2 hour got a call back with the time. They came... read more

    Danielle S Avatar Danielle S
    August 12, 2022

    Prompt return of my call, very professional telephone business conducted; technicians called first, and they were prompt, friendly, professional and competent. Very good experience with this company.

    Brent Allen Avatar Brent Allen
    July 12, 2022

    These guys are awesome! Had an off-hours issue with my sewer line being clogged. Gave Fletcher a call on a Sunday night and they offered to come out... read more

    John M Connecticut Mnocs Avatar John M Connecticut Mnocs
    July 12, 2022
  • I had the pleasure of having John come out and clean my main sewer drain pipe. You couldn't have asked for a more professional, nice, and helpful person. Unfortunately, I... read more

    Donna Miner Avatar Donna Miner
    July 12, 2022

    I had an emergency at my home after hours, I called the service line and was greeted by a wonderfully pleasant lady. She answered my questions, was able to assure... read more

    Horror Movie Haven Avatar Horror Movie Haven
    July 12, 2022

    We had a draining problem,they came out the same day I called and cleared the drain within about an hour..The young men were courteous and polite.

    Susan Lenville Avatar Susan Lenville
    July 12, 2022