About who we are

Serving the Communities of both Massachusetts & Connecticut since 1985

Learn about our history

Fletcher Sewer & Drain was started in 1985 by James A. Fletcher as a one-man operation. It evolved into a partnership with Teri and Joe Marinello in 1996 but with the passing of her late husband and business partner, Jim, it is now a woman run company. Teri maintains a family-oriented and highly professional crew of service technicians who are trained and ready to meet your needs.

As the business has grown, we have been consistent in meeting the needs of both our residential and commercial customers. We pride ourselves on our service to the community, and our mission is to be the single most reliable company you can turn to when faced with an emergency drain line backup.

We also pride ourselves on keeping up with all the latest technology; from high pressure sewer hydrojetters, to the newest and most high-tech camera inspection equipment.

Our Services

At Fletcher Sewer and Drain, our top priority is to ensure that your commercial or residential septic and drain line systems are functioning at peak efficiency to maintain a healthy and safe environment. We offer an extensive range of services in Western Massachusetts, including line drainage, septic blockage clearance, preventive maintenance,  and sewer and drain camera inspections.

At Fletcher Sewer and Drain, we are committed to delivering excellent customer service. Contact us today to set up an appointment for any of our services and experience peace of mind knowing your septic and drain line systems are in top-notch shape.

Check out what others had to say about Fletcher Sewer & Drain!

Visit our reviews page to see more.

  • They came very promptly & made short work of a clogged cellar drain. Shout out to Bernard who was very courteous & pleasant while doing the job. 5 Stars all... read more

    Mark Nolan Avatar Mark Nolan
    February 29, 2024

    We had roots clogging our main line and Fletchers came out on a Saturday and fixed the problem in 30 mins for a decent price. Highly recommend! Bernard was great... read more

    Jess Stephens Avatar Jess Stephens
    February 28, 2024

    They were available quickly, arrived on time, and were very friendly and professional. They fixed both of my drains in under one hour and gave me helpful tips for clearing... read more

    Michael Lynch Avatar Michael Lynch
    February 27, 2024
  • Gave them a call after being tired of the crummy job our previous plumber did with a blocked main pipe. Bernard came out less than 24 hours from our... read more

    Matt Yee Avatar Matt Yee
    February 23, 2024

    Excellent service! Efficient, highly knowledgeable, thorough and great customer service. They got our sewer line cleared of tree roots and flowing again! Highly recommend.

    Winifred Tannetta Costello Avatar Winifred Tannetta Costello
    February 16, 2024

    Tony from Fletcher came out within hours and did a great job working on the problem in my basement and explaining to me what was needed in the long run.... read more

    Sandra Mongeon Avatar Sandra Mongeon
    February 16, 2024
  • Great fast service! Bernard was our technician and provided efficient service while answering any questions we had. Decent pricing for unclogging main sewer line.

    Esther Gonzalez Avatar Esther Gonzalez
    January 25, 2024

    Great service. DJ unclogged the toilet in short time. Cant say enough good about this company.

    JOEL Avatar JOEL
    January 17, 2024

    If you need rooting without being rotopriced, this may be your answer.

    David Plante Avatar David Plante
    January 10, 2024
  • Called at 9:20 am for a sewerage leak in my basement at 10:30 am Bernard arrived by 11:15 am he had unclogged the pipe flush it out with clean water... read more

    Kenneth Jenkins Avatar Kenneth Jenkins
    January 3, 2024

    The last obstacle we could encounter in 2023 (literally New Year's Eve) had to be a very clogged kitchen sink!! No worries though....Tyler came out within an hour and took... read more

    BeckyJean Thompson Avatar BeckyJean Thompson
    January 3, 2024

    DJ was professional, friendly and told me exactly what was wrong. He came out during the New Year weekend and fixed the problem. Great pricing, wonderful service!

    rhonda johnson Avatar rhonda johnson
    January 3, 2024
  • DJ from Fletcher was great. He came out the same day I called and took care of my problem. He was very knowledgeable and a nice guy.The price was very... read more

    G L Avatar G L
    November 15, 2023

    Had a basement drain emergency (sewage backup) and Fletcher arrived 20 minutes later on a Sunday! Cody was the technician and he was professional and informative. Highly recommend!

    Daniel Phakos Avatar Daniel Phakos
    November 6, 2023

    Professional, understanding. On time. Helped us with a not so great situation in the basement. Thank you! Justin was great and Dave too!

    Maria Gamache Avatar Maria Gamache
    November 4, 2023
  • We had the town sewer line back up into and clog our home's main line. Tony was very professional, responsive and knowledgeable. He was upfront about the cost of service... read more

    Holly Rondeau Avatar Holly Rondeau
    October 24, 2023

    Best drain service around and best price!

    Ryan Morales Avatar Ryan Morales
    October 23, 2023

    They are quick and efficient! The tech I had was so nice and arrived right on time.

    Cait Reese Avatar Cait Reese
    October 23, 2023
  • Justin does a great job.

    Frank Nataloni Avatar Frank Nataloni
    September 17, 2023

    Called Fletcher after being referred to them by our plumber due to a slow draining sink. The technician Bernard arrived a few hours later and was great. He did a... read more

    nathaniel cook Avatar nathaniel cook
    September 6, 2023

    Absolutely recommend! We had Justin come out from Fletcher for a septic clog the same day we called. He was fantastic in explaining and showing us the issue and our... read more

    Jessica Schoendorf Avatar Jessica Schoendorf
    August 30, 2023
  • DJ did an excellent job troubleshooting our sub pump issue. Friendly, professional and very reasonable price. Will definitely use Fletchers again and also recommend them!

    David Zellmer Avatar David Zellmer
    July 26, 2023

    Highly recommend! We had a septic backup (so gross) the night before we were going to head out for vacation. Our regular septic company couldn’t come and said it sounded... read more

    Kara Knott Avatar Kara Knott
    July 5, 2023

    I called on a Friday night with a main drain back up. They called me back within 30 minutes and set up a time for Saturday to come out. I... read more

    Walter Peacey Avatar Walter Peacey
    June 12, 2023
  • On time honest hard working tradesmen. Dont fall for Roto Routers tatics. Fair price from a reputable company.

    Steven Polaski Avatar Steven Polaski
    May 12, 2023

    Called Fletcher in a fluster. Suspected a clog or busted pipe. Tony and AJ were informative and helpful in detecting the issue. I always appreciate when the... read more

    Reggie “Rt” Trust Avatar Reggie “Rt” Trust
    April 12, 2023

    I have been using fletcher over a decade. I run a Mobil home park and everytime I run into trouble Dave does whatever he can to get his guys... read more

    Josh of all trades Gendron Avatar Josh of all trades Gendron
    April 12, 2023
  • Great response time on a Sunday! Bernard was very professional and a genuinely nice person.

    Tracy Cecchetelli Avatar Tracy Cecchetelli
    April 12, 2023

    I called them with an emergency , my main was clogged. The tech showed up the next day and was was very personable, showed me exactly what he was doing... read more

    Glen Avatar Glen
    March 12, 2023

    Great service, great price for septic pumping. D.J. was knowledgeable and professional. He even scheduled a reminder in 2 years so I don't have a full tank again. Thank you!

    Edna Guertin Avatar Edna Guertin
    February 12, 2023