Frequently Asked Questions

Awesome experience. I called on a Sunday, hoping I could find someone to come fix my drain problem. After that, things went pretty fast. The plumber, Tony, called and was... read more here in very short order. After he assessed the situation, he had it fixed. Very thankful for the fast friendly service!!

So glad Fletcher Sewer and Drain was recommended to us. The two fellows that did the work were so personable and better yet did the job perfectly. They... read more even replanted the two shrubs that had to be removed to do the job. Highly recommend Fletcher Sewer and Drain. I give them 10 stars !

Excellent company, highly recommended! Justin was awesome, a highly skilled and efficient tech! And he was very patient with all my questions. I will definitely request him again. I... read more initially called the big "RR" in a late night panic. But thankfully I connected with Fletcher early the next morning, and they came out to my home in Holyoke the same day. I am so glad I found a very good local company. Pricing was extremely fair. They cleared my sewer drain without draining my bank account.

Tyler did a great job! Short and straight to the point. Responsible with price worked with my budget!

They came very promptly & made short work of a clogged cellar drain. Shout out to Bernard who was very courteous & pleasant while doing the job. 5 Stars all... read more day long.

We had roots clogging our main line and Fletchers came out on a Saturday and fixed the problem in 30 mins for a decent price. Highly recommend! Bernard was great... read more and super knowledgable!

They were available quickly, arrived on time, and were very friendly and professional. They fixed both of my drains in under one hour and gave me helpful tips for clearing... read more future drain issues.

Gave them a call after being tired of the crummy job our previous plumber did with a blocked main pipe. Bernard came out less than 24 hours from our... read more call. Service was outstanding! Bernard did a great job diagnosing the problem, explaining it to me, clearing the clog and giving some preventive maintenance tips for the future. Professional and very fairly priced. Highly recommend this company!

Excellent service! Efficient, highly knowledgeable, thorough and great customer service. They got our sewer line cleared of tree roots and flowing again! Highly recommend.

Tony from Fletcher came out within hours and did a great job working on the problem in my basement and explaining to me what was needed in the long run.... read more I would hire them any time and highly recommend their services.

Great fast service! Bernard was our technician and provided efficient service while answering any questions we had. Decent pricing for unclogging main sewer line.

Great service. DJ unclogged the toilet in short time. Cant say enough good about this company.

If you need rooting without being rotopriced, this may be your answer.

Called at 9:20 am for a sewerage leak in my basement at 10:30 am Bernard arrived by 11:15 am he had unclogged the pipe flush it out with clean water... read more and ran a camera and identified the problem excellent price if needed again they definitely will get my business.

The last obstacle we could encounter in 2023 (literally New Year's Eve) had to be a very clogged kitchen sink!! No worries though....Tyler came out within an hour and took... read more care of the problem. THANK YOU. I appreciate your timeliness, cleanliness and service!

DJ was professional, friendly and told me exactly what was wrong. He came out during the New Year weekend and fixed the problem. Great pricing, wonderful service!

DJ from Fletcher was great. He came out the same day I called and took care of my problem. He was very knowledgeable and a nice guy.The price was very... read more reasonable. I will only call Fletcher.

Had a basement drain emergency (sewage backup) and Fletcher arrived 20 minutes later on a Sunday! Cody was the technician and he was professional and informative. Highly recommend!

Professional, understanding. On time. Helped us with a not so great situation in the basement. Thank you! Justin was great and Dave too!

We had the town sewer line back up into and clog our home's main line. Tony was very professional, responsive and knowledgeable. He was upfront about the cost of service... read more and transparent about the work being done. Even better, he got the job done quickly, cleanly and answered all our questions. I would recommend Fletcher and Tony to anyone in need of drain or sewer service!

Best drain service around and best price!

They are quick and efficient! The tech I had was so nice and arrived right on time.

Justin does a great job.

Called Fletcher after being referred to them by our plumber due to a slow draining sink. The technician Bernard arrived a few hours later and was great. He did a... read more great job cleaning our pipes and explained what the issue was. If I ever need someone to unclog our drains, Fletcher will definitely be my go-to choice.

Absolutely recommend! We had Justin come out from Fletcher for a septic clog the same day we called. He was fantastic in explaining and showing us the issue and our... read more options. It was invaluable to a first time homeowner and made something quite unpleasant a much better experience!

DJ did an excellent job troubleshooting our sub pump issue. Friendly, professional and very reasonable price. Will definitely use Fletchers again and also recommend them!

Highly recommend! We had a septic backup (so gross) the night before we were going to head out for vacation. Our regular septic company couldn’t come and said it sounded... read more like a clog. We lucked out calling Fletcher - they were so professional and positive and were able to come out right away. The technician was amazing - so knowledgeable, efficient and prepared. He scoped and diagnosed the issue, cleared the clog, tested it, then made plan for clearing out the septic. Saved our vacation and my sanity. So grateful.