Frequently Asked Questions

Frequently Asked Questions

At Fletcher Sewer and Drain, we are committed to providing top-notch services including septic system pumping, sewer and drain camera inspections, drain cleaning services, along with residential and commercial drain line services. Our commercial septic pumping division ensures your business operations run smoothly without any hiccups.

For any inquiries or to schedule a service, you can reach us at our various locations:

-Springfield, MA: (413) 788-7200
-Northampton, MA: (413) 586-9868
-Enfield, CT: (860) 745-0150

What types of preventative maintenance does Fletcher Sewer and Drain offer?

Fletcher Sewer and Drain only offers preventative maintenance for main sewer lines with known root intrusion and for commercial complex’s main lines for grease buildup.

Does Fletcher Sewer and Drain offer plumbing or plumbing repair work?

No, Fletcher Sewer and Drain does not offer any plumbing or plumbing repair services.

Does Fletcher Sewer and Drain install or repair disposals, sinks, or toilets?

No, Fletcher Sewer and Drain does not install or repair disposals, sinks, or toilets.

What kind of pipe repair work does Fletcher Sewer and Drain perform?

Fletcher Sewer and Drain performs repair work on exterior main pipe lines and septic pipe lines.

Does Fletcher Sewer and Drain replace sump pumps, sewage pumps, etc.?

Yes, Fletcher Sewer and Drain offers replacement services for sump pumps, sewage pumps, and similar equipment.

What do customers say about Fletcher Sewer and Drain?

Customers have praised the professionalism, promptness, and knowledge of the technicians at Fletcher Sewer and Drain. They have also mentioned the reasonable prices and positive experiences with the company.

How can I contact Fletcher Sewer and Drain?

You can contact Fletcher Sewer and Drain at the following numbers:

  • Springfield, MA: Phone: (413) 788-7200
  • Northampton, MA: Phone: (413) 586-9868
  • Enfield, CT: Phone: (860) 745-0150
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What are the main services that Fletcher Sewer and Drain provides?

The primary services provided by Fletcher Sewer and Drain include clearing drain lines, pumping septic tanks, conducting camera inspections and location of pipelines, hydro-jetting main lines and sink lines, and CCTV inspections of main lines and laterals.

Can Fletcher Sewer and Drain help with sink line preventative maintenance services?

Yes, if your sink is draining slowly or not working correctly we can preventatively snake it to prevent further issues down the line. 

Do you offer commercial and residential services?

Fletcher Sewer and Drain offers services for both residential and commercial customers. 

What types of drains can Fletcher Sewer and Drain service?

Fletcher Sewer and Drain provides services for various types of drains, including kitchen sinks, bathroom/lavatory sinks, shower drains, laundry lines, toilet lines, household main sewers, and storm drain systems.

Does Fletcher Sewer and Drain offer septic services?

Yes, Fletcher Sewer and Drain offers septic pumping services for residential and commercial septic tanks.

What inspection services does Fletcher Sewer and Drain provide?

Fletcher Sewer and Drain offers sewer and drain camera inspections for 2″ drain lines, 3″-6″ drain lines, and 6″+ drain lines.


Check Out Our Reviews!

Our customers often commend our team’s professionalism, knowledge, and efficiency, highlighting our prompt service, quick response times, and weekend availability. We pride ourselves on fair pricing and always strive to offer helpful tips to maintain your systems.

  • My wife and I woke up to a clogged drain yesterday. We called Fletcher’s and they were out by 11:30 AM this morning. Not only did they fix our problem... read more

    Jon Shrair Avatar Jon Shrair
    May 24, 2024

    I am fortunate to have found Fletcher Sewer & Drain, especially on a Friday. They were friendly, communicated well, and were quick to respond. Now my sewer drain is tree... read more

    Darick Wright Avatar Darick Wright
    May 14, 2024

    Needed my mainline inspected to determine backup. Spoke with David and he immediately assured me they would be out that afternoon. He called later to update me on... read more

    Steve Mercier Avatar Steve Mercier
    May 14, 2024
  • Awesome experience. I called on a Sunday, hoping I could find someone to come fix my drain problem. After that, things went pretty fast. The plumber, Tony, called and was... read more

    Al Wilson Avatar Al Wilson
    May 7, 2024

    So glad Fletcher Sewer and Drain was recommended to us. The two fellows that did the work were so personable and better yet did the job perfectly. They... read more

    Penny B Avatar Penny B
    May 7, 2024

    Excellent company, highly recommended! Justin was awesome, a highly skilled and efficient tech! And he was very patient with all my questions. I will definitely request him again. I... read more

    E João C Avatar E João C
    April 28, 2024
  • Tyler did a great job! Short and straight to the point. Responsible with price worked with my budget!

    Katherine Ortiz Avatar Katherine Ortiz
    March 28, 2024

    They came very promptly & made short work of a clogged cellar drain. Shout out to Bernard who was very courteous & pleasant while doing the job. 5 Stars all... read more

    Mark Nolan Avatar Mark Nolan
    February 29, 2024

    We had roots clogging our main line and Fletchers came out on a Saturday and fixed the problem in 30 mins for a decent price. Highly recommend! Bernard was great... read more

    Jess Stephens Avatar Jess Stephens
    February 28, 2024
  • They were available quickly, arrived on time, and were very friendly and professional. They fixed both of my drains in under one hour and gave me helpful tips for clearing... read more

    Michael Lynch Avatar Michael Lynch
    February 27, 2024

    Gave them a call after being tired of the crummy job our previous plumber did with a blocked main pipe. Bernard came out less than 24 hours from our... read more

    Matt Yee Avatar Matt Yee
    February 23, 2024

    Excellent service! Efficient, highly knowledgeable, thorough and great customer service. They got our sewer line cleared of tree roots and flowing again! Highly recommend.

    Winifred Tannetta Costello Avatar Winifred Tannetta Costello
    February 16, 2024
  • Tony from Fletcher came out within hours and did a great job working on the problem in my basement and explaining to me what was needed in the long run.... read more

    Sandra Mongeon Avatar Sandra Mongeon
    February 16, 2024

    Great fast service! Bernard was our technician and provided efficient service while answering any questions we had. Decent pricing for unclogging main sewer line.

    Esther Gonzalez Avatar Esther Gonzalez
    January 25, 2024

    Great service. DJ unclogged the toilet in short time. Cant say enough good about this company.

    JOEL Avatar JOEL
    January 17, 2024
  • If you need rooting without being rotopriced, this may be your answer.

    David Plante Avatar David Plante
    January 10, 2024

    Called at 9:20 am for a sewerage leak in my basement at 10:30 am Bernard arrived by 11:15 am he had unclogged the pipe flush it out with clean water... read more

    Kenneth Jenkins Avatar Kenneth Jenkins
    January 3, 2024

    The last obstacle we could encounter in 2023 (literally New Year's Eve) had to be a very clogged kitchen sink!! No worries though....Tyler came out within an hour and took... read more

    BeckyJean Thompson Avatar BeckyJean Thompson
    January 3, 2024
  • DJ was professional, friendly and told me exactly what was wrong. He came out during the New Year weekend and fixed the problem. Great pricing, wonderful service!

    rhonda johnson Avatar rhonda johnson
    January 3, 2024

    DJ from Fletcher was great. He came out the same day I called and took care of my problem. He was very knowledgeable and a nice guy.The price was very... read more

    G L Avatar G L
    November 15, 2023

    Had a basement drain emergency (sewage backup) and Fletcher arrived 20 minutes later on a Sunday! Cody was the technician and he was professional and informative. Highly recommend!

    Daniel Phakos Avatar Daniel Phakos
    November 6, 2023
  • Professional, understanding. On time. Helped us with a not so great situation in the basement. Thank you! Justin was great and Dave too!

    Maria Gamache Avatar Maria Gamache
    November 4, 2023

    We had the town sewer line back up into and clog our home's main line. Tony was very professional, responsive and knowledgeable. He was upfront about the cost of service... read more

    Holly Rondeau Avatar Holly Rondeau
    October 24, 2023

    Best drain service around and best price!

    Ryan Morales Avatar Ryan Morales
    October 23, 2023
  • They are quick and efficient! The tech I had was so nice and arrived right on time.

    Cait Reese Avatar Cait Reese
    October 23, 2023

    Justin does a great job.

    Frank Nataloni Avatar Frank Nataloni
    September 17, 2023

    Called Fletcher after being referred to them by our plumber due to a slow draining sink. The technician Bernard arrived a few hours later and was great. He did a... read more

    nathaniel cook Avatar nathaniel cook
    September 6, 2023
  • Absolutely recommend! We had Justin come out from Fletcher for a septic clog the same day we called. He was fantastic in explaining and showing us the issue and our... read more

    Jessica Schoendorf Avatar Jessica Schoendorf
    August 30, 2023

    DJ did an excellent job troubleshooting our sub pump issue. Friendly, professional and very reasonable price. Will definitely use Fletchers again and also recommend them!

    David Zellmer Avatar David Zellmer
    July 26, 2023

    Highly recommend! We had a septic backup (so gross) the night before we were going to head out for vacation. Our regular septic company couldn’t come and said it sounded... read more

    Kara Knott Avatar Kara Knott
    July 5, 2023